Westfield Ward Councillors have been pressing Talk Talk to come up with the timetable of when they are coming back to replace temporary tarmac on concrete driveways, to repair verges, and correct any other defects that have arisen. These have now been issued and are going to  be updated on a regular basis.  We will share them with residents to ensure that the public  are better informed, a situation which we feel required a large improvement.

Meetings had taken place with Talk Talk to detail the issues that residents had raised with the three Westfield Councillors, and a walk about took place on 1st June with representatives from Talk Talk and FSN the contractor delivering the streetworks. Residents were able to make their personal representations at the Ward Committee Meeting on 5th June at the Thanet Road Indoor Bowls Club.

We are aware of ongoing issues with Virgin connections being re-established in the Kingsway West area.

In the first instance when there is an issue residents can contact UFO Talk Talk direct on 0800 542 8073, open 7 days 8am – 8pm or to email ufo-help@talktalkplc.com.

Ward Councillors are following up some cases which require a more detailed response.